1Luv Foods Shipping Policy

Effective Date: May 11, 2026

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1. Overview

At 1Luv Foods, we are committed to delivering your products fresh, safe, and on time. This Shipping Policy outlines how we process, ship, and deliver orders for our hibiscus drinks and seasonings.

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2. Order Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation message once your order has been processed and shipped.

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3. Shipping Options & Delivery Times

Standard Shipping

• Estimated delivery: 3–7 business days
• Available across the United States

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Local Delivery (If Applicable)

• Available within 1602 Village Mkt Blvd, Ste 115, Leesburg, VA 20175
• Delivery timeframe: Same day or next day

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Local Pickup

• Customers may select Local Pickup at checkout
• Pickup instructions will be sent via email or sms

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4. Shipping Rates

Shipping costs are calculated based on:

• Delivery location
• Order size and weight
• Selected shipping method

Promotions such as free shipping offers may be available during campaigns.

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5. Order Tracking

Once your order is shipped, you will receive:

• A tracking number (if applicable)
• Delivery updates via email or SMS

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6. Perishable Products Notice

Our hibiscus drinks are made with quality ingredients and require proper handling.

• We take extra care in packaging to maintain freshness
• Please refrigerate upon delivery

1Luv Foods is not responsible for spoilage due to:

• Delayed pickup
• Incorrect shipping address
• Customer unavailability

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7. Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate.

If an order is returned due to:

• Incorrect address
• Failed delivery attempt

The customer may be responsible for additional shipping fees.

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8. Damaged or Incorrect Orders

If your order arrives:

• Damaged
• Incorrect

Please contact us within 24 hours of delivery with:

• Your order number
• Clear photos of the issue

We will review and provide a replacement or refund where applicable.

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9. Shipping Restrictions

We currently ship:

• Within the United States

We may limit shipping to certain regions depending on product type and regulations.

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10. Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions
• Carrier issues
• High order volume

We appreciate your patience and will keep you updated.

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11. Contact Information

For shipping inquiries, please contact:

1Luv Foods
📧 info@1luvfoods.com
📞 (941) 588-3663